1. Agreement to Terms

These Terms & Conditions ("Terms") govern your use of the Habiby Clinic website, mobile application, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

2. Services and Medical Disclaimer

Habiby Clinic provides professional psychiatric care delivered by qualified clinicians. Information available through our website or app is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a medical emergency, call your local emergency number immediately.

3. Eligibility and Patient Responsibilities

• You confirm that all information you provide is accurate, current, and complete.
• You agree to comply with clinical guidance and follow-up as advised by your clinician.
• For minor patients, a parent or legal guardian must consent to care and participate as required.

4. Appointments, Booking, and Cancellations

• Appointments can be scheduled via our website/app or in clinic, subject to availability.
• Rescheduling or cancellation should be made within the timeframe specified by our clinic policy. Late cancellations or no-shows may incur a fee.
• You are responsible for arriving on time or joining telepsychiatry sessions promptly.

5. Fees and Payments

• Consultation fees and accepted payment methods are communicated during booking.
• Payments are due as indicated at booking or at the time of service.
• Refunds, where applicable, follow our clinic's refund policy.

6. Telepsychiatry and Online Sessions

• Online consultations are conducted through secure platforms. Ensure you have a stable internet connection and a private environment.
• Recording of sessions is not permitted unless expressly authorized.

7. Prescriptions and Medication Policy

• Prescriptions are issued at the clinician’s discretion, based on clinical assessment and applicable regulations.
• Medication management may require periodic follow-ups and monitoring as advised.

8. Confidentiality and Privacy

We respect your privacy and protect your personal and medical information. Please review our Privacy Policy to understand how we collect, use, and disclose your data.

9. Records and Data Retention

We maintain clinical records in accordance with professional standards and applicable laws. Copies of your records may be requested through our clinic, subject to applicable fees and legal requirements.

10. Communications Policy

• We may contact you via email, SMS, or phone for appointment reminders, service updates, or clinical communication.
• You may opt out of non-essential communications at any time. Operational or legally required messages may still be sent.

11. Intellectual Property

All content on the website and app, including text, graphics, logos, and design elements, is owned by or licensed to Habiby Clinic and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute content without prior written consent.

12. Third-Party Services and Links

Our Services may include links to third-party platforms. We are not responsible for the content or practices of such third parties. Use of third-party services is at your own risk and subject to their terms.

13. Limitation of Liability

To the maximum extent permitted by law, Habiby Clinic and its clinicians shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

14. Indemnification

You agree to indemnify and hold harmless Habiby Clinic, its clinicians, and staff from any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Services or breach of these Terms.

15. Termination

We may suspend or terminate access to the Services at any time for violations of these Terms, non-payment, safety concerns, or as required by law. You may stop using the Services at any time.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the country in which Habiby Clinic operates (Egypt), without regard to conflict of laws principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless otherwise required by applicable law.

17. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via our website/app and, where appropriate, via email. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

18. Contact Us

For questions about these Terms, please contact:

19. Acknowledgement & Acceptance

By using our website, mobile application, or booking/receiving services at Habiby Clinic, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.